What is ServiceNow CMDB?

The ServiceNow CMDB provides a single system of record for IT. When paired with ServiceNow Service Mapping, the CMDB becomes service‑aware—which enables your ServiceNow applications to be service‑aware as well.

Configuration Management Database

To effectively manage and improve your systems, you need to know exactly what assets are in your IT environment and have current, accurate configuration data. With an accurate configuration management database (CMDB), it’s easy to understand your organization’s IT environment, particularly in the areas of service impact analysis, asset management, compliance, and configuration management.

Now with your CMDB, you gain full visibility of your infrastructure and services, leading to more control of your environment and better decisions.

ServiceNow CMDB Benefits

• Migrate to a single platform for smooth management across all applications and processes
• Trust your CMDB to be a complete and compliant single system of record for business-critical processes
• Visualize complex data to understand impact and risk, make better decisions, and provide better business services

ServiceNow CMDB Feature Details

• Single Data Model
• Easy. Accurate Data Acquisition
• Data Health and Certification
• Powerful Visualization and Reporting

ServiceNow CMDB Overview YouTube Video

Provides an overview of the configuration management database (CMDB). Applies to all supported ServiceNow releases as of Helsinki Role required: admin

ServiceNow product documentation: Configuration Management:

https://docs.servicenow.com/bundle/ki… ServiceNow Training and Certification: http://www.servicenow.com/services/tr… ServiceNow Community: https://community.servicenow.com/welcome ServiceNow TechBytes Podcast: https://community.servicenow.com/comm… For general information about ServiceNow, visit: http://www.servicenow.com/

Source: ServiceNow CMDB and ServiceNow Youtube

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