How To Raise A Ticket Through Alexa For Servicenow? Know more about Alexa ServiceNow Integration !

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How to do Alexa ServiceNow Integration?

Description

Service Now skill securely connects your Alexa device to your instance of the ServiceNow SaaS Platform to easily voice-enable your HelpDesk without any coding or custom development. Alexa ServiceNow Integration.

Service Now skill empowers employees and help desk teams with powerful voice control and offers a set of intuitive voice commands for use from the office desk or while on the go via the Alexa mobile app, you can say comands like “Alexa, ask Service Now for my helpdesk briefing”, or “Alexa, open Service Now”, “Create a Helpdesk ticket”, “Update my helpdesk ticket”, “List my top open tickets”, “List my high priority tickets”.

Service Now skill provides secure integration to your ServiceNow SaaS instance in the Cloud with support for Account Linking and multi-factor authentication via one-time Pin. The skill also provides other useful office and productivity skills for News, FAQ, Company Stock, and custom Company KPIs. Other ServiceDesk systems supported by VoiceWorx.ai platform includes Zendesk, FreshDesk, and BMC Remedy (Via the SmartOffice Alexa Skill).

For more information or to setup your free account, visit www.VoiceWorx.ai

Need help with Alexa skills integration with ServiceNow, Reach out to us

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Source: Amazon



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