6 Facts Everyone Should Know About Servicenow Workflow by HunterTech

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A Detailed Overview About ServiceNow Workflow

ServiceNow workflow offers a graphical interface and editor which allows drag-and-drop user activity for systematic automation of a multi-step process over the workflow platform. Let us discuss in detail about the various stages.

Different parts of Workflow

Workflows comprise of various stages such as,

Properties

The configuration settings has to be specifies such as the workflow name, the workflow table on which records the workflow performs on, and the stipulated conditions under which to operate the workflow.

Activities

The chain of operations has to be specified so that the workflow performs on creating records, reporting users of pending endorsements, or executing scripts.

Transitions

At this stage do specify the various conditions under which the workflow has to work on an activity.

Exit conditions

Do distinctly specify the conditions under which the workflow has to work on a transition phase.

Contexts

In a Workflow Context record, this activity would store historical and chronological runtime data about a specific workflow execution.

Versions

It will absolutely collect the historical design data and information about a particular workflow in a Workflow version record.

Life Cycle of a Workflow

A workflow eventually commences its activity once a triggering event befalls. Typical triggers constitute a record being interpolated into a specific table, or an appropriate field in a table being established to a detailed value. When an activity or event effects, the workflow shifts to next activity.

The graphical Workflow Editor describes workflows pictorally as a nature of flowchart. It designates activities as boxes marked with report about that activity and shifts from one activity to the next as routes uniting the boxes.

At particular level in a workflow following process are curatively executed:

  • An activity is prepared and an action determined by that activity happens.
  • At the end of an operation by a particular activity, the workflow controls the activity’s contingencies.
  • Towards each analogous condition, the workflow accompanies the transition to the subsequent activity.

Meanwhile, if the workflow goes out of activities, the workflow is concluded. The Workflow Context reserves the accomplishment record of the activities and transitions executed. The Workflow Version saves the design history of the activities, transitions, and exit conditions that are prepared to execute.

Properties of Workflow

The workflow properties stipulate when to execute a workflow and what are the historical records it operates on.

Activities of Workflow

A workflow activity includes instructions that are prepared by the workflow.

Those activities can include running different scripts, manipulating data records, setting for a fixed period of time, or logging an event activity. Workflow conditions decide whether to perform an activity or not. Fresh activities can be appended, transferred, or replaced. Transitions can be represented among every activity.

Workflow Transitions

Following the evaluation of the various workflow conditions, the workflow transition decides and manages which activity is executed only when the stipulated workflow condition is matched

Conditions for Exit Options

After accomplishing a specific workflow activity, the workflow condition is assessed and estimated to conclude which transition is actuated.The Workflow condition defines the performance based on a difference being appreciated or declined.

Examples Of Workflow

When the workflow editing is performed or while an unknown workflow is operating, only the person who recently halted out the workflow can observe the differences and variations.

Subsequently when a workflow is published, it is made accessible to other users. The workflow proceeds through the process as explained in the Workflow Editor. The complete workflow is designed in a single screen.

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